About Us


Thank you for the opportunity of allowing us to introduce Automated Solutions to you.

Automated Solutions, the trading name of John & Richard Hemer (Pty)ltd is based in Randburg, and have been in business for over 19 years, and has its own service and supplies divisions. Even though based in Gauteng, we are comfortably able to offer service and deliveries all over the entire country.

Automated Solutions have been approved as a value added reseller for both the Brother and Toshiba range of office equipment.

Our core business offering is Office Automation and Telecommunications to a wide range of potential client’s at competitive pricing with value added aftersales service. We will apply our experience and knowledge of well over 30 years in the office automation industry to market our products, thereby offering companies a more favourable business solution versus our competition.

Our rental facility allows us to upgrade and settle current rentals and leases, which could reduce current costs of hiring office equipment.

Automated Solutions offers rental and outright purchase options and after sales services on the following products:  

  • Photocopiers
  • Multifunction Units
  • Faxes
  • Printers
  • Desktop Computers
  • Laptops
  • PABX
  • Data Projectors & Screens


To be a leading and reliable Corporate Equipment Supplier in GAUTENG, through providing an innovative product range with a unique selling proposition in the market place and provide value to the client through cost reduction, reliable equipment and effective and efficient after sales service.


We aim to achieve our goals by offering value for money through honesty, integrity and innovation thereby ensuring profitable returns on low risk repeat business. We aim to strengthen the bridge between Office Automation, Communications and Support, thereby providing a “TOTAL BUSINESS SOLUTION”.


  1. Rental applications will be processed speedily through the utilization of reliable and efficient Credit Facilities.
  2. Quotations submitted within 24 Hours after needs analysis is completed through Admin Support and Mobile Communications Systems.
  3. Extensive Range of Products to fulfill any Customers’ requirements with regards to a variety of Office Solutions.
  4. Utilising unique Marketing Material and Mediums to maximise reach to our target market.
  5. Prompt delivery of consumables, parts and equipment to avoid pilfering, logistical constraints resulting in a decreased resolution time.
  6. Professional technical support by experienced service personnel (+/- 30 years’ experience) therefore reducing call backs.